Internet Security

Object cannot be disinfected

In some cases, a malicious object cannot be disinfected: for example, if the file is so corrupted that the application is unable to remove malicious code from it and restore its integrity. The treatment procedure cannot be applied to several types of dangerous objects, such as Trojans. In this case, a notification is displayed on the screen.

The notification provides the following information:

• Threat description.
• Type of threat and name of the malicious object as listed in the Kaspersky Lab Virus Encyclopedia.

  The  icon is displayed next to the name of the malicious object. Click it to open the window with information about the object. Clicking the www.securelist.com/en/ link in this window allows you to go to the Virus Encyclopedia website and obtain more detailed information about the threat posed by the object.

• File name of the malicious object, including the path to it.

You are asked to select one of the following responses to the object:

• Delete – delete malicious object. Before deleting, a backup copy of the object is created in case the necessity arises to restore it or a portrait of its infection.
• Skip / Block – block access to the object, but perform no actions in respect of it; simply record information about it in a report.

  You can later return to skipped malicious objects in the report window. However, you cannot postpone the processing of objects detected in emails.

To apply the selected action to all objects with the same status that have been detected during the current session of a protection component or task, check the  Apply to all objects box. The current session is the time from when the component is started until it is disabled or the application is restarted or the time from beginning a virus scan until it is complete.