What to do if you suspect an object of being infected with a virus

If you suspect an object of being infected, first scan it using Kaspersky Internet Security.

If the application reports after scan that the object is not infected, though you think it is, you can do the following:

  • Move the object to Quarantine. Quarantined objects are stored in archives so they pose no threat to your computer. After the databases are updated, Kaspersky Internet Security will probably be able to clearly identify and eliminate the threat.
  • Send the object to Virus Lab. Virus Lab specialists scan the object. If it turns out to be infected with a virus, they immediately add the description of the new virus into the databases that will be downloaded by the application with an update.

You can move an object to Quarantine using one of the two methods:

  • using the Move to Quarantine link in the Protection state window;
  • using the context menu of the object.

To move an object to Quarantine from the Protection state window:

  1. Open the main application window.
  2. Click the Quarantine link in the top part of the main window to open the Protection state window on the Detected threats tab.
  3. Click the Move to Quarantine link located over the list of threats.
  4. In the window that opens, select the object that you want to move to Quarantine.

To move an object to Quarantine using the context menu:

  1. Open Microsoft Windows Explorer and go to the folder with the object that you want to move to Quarantine.
  2. Right-click to open the context menu of the object and select Move to Quarantine.

To send an object to Virus Lab:

  1. Go to the Virus Lab request page.
  2. Follow the instructions on this page to send your request.

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What to do if you suspect an object of being infected with a virus